Tax Preparation Assistance

2021 Tax Preparation Assistance

Due to the pandemic, the IRS has announced that tax season will start on Friday, February 12 for accepting and processing 2020 tax year returns. View more info here.


Once available, please check these sources for more information:

Ames Public Library (AARP tax-aide) - masks will be required

VITA (Volunteer Income Tax Assistance) at Iowa State - Appointments are full. Please view the option below.

Do-It-Yourself Option

You can do your own tax return (free online at a link we provide!) AND we will answer your tax questions:

1) We will offer scheduled times when you can call in to zoom to talk with us, AND

2) We will answer questions via a special email account.


Send an email to to receive instructions. More info here.



United Way's MyFreeTaxes is an online service that lets everyone with a simple return file their federal and state tax returns for free. This means people can take advantage of crucial tax credits, like the Earned Income Tax Credit (EITC) and Child Tax Credit (CTC), and obtain any missed stimulus payments.

MyFreeTaxes brought more that 1.85 billion back to working families across the nation last year. At United Way of Story County, we focus on lasting solutions for all individuals and families to gain financial stability. Getting you your maximum refund is one way to help.


**If you are in need of reliable internet service, internet hotspots are available to be checked out at the Ames Public Library with a library card.